How to Cancel Your SciaticaCenter Subscription

You can cancel your SciaticaCenter subscription at any time, and it takes one email. This page explains exactly how, and what happens to an order that has already been charged.

How do I cancel my SciaticaCenter subscription?

Email support@sciaticacenter.com from the email address you used at checkout. Include your order number and the words cancel my subscription. We will cancel it and reply with written confirmation.

You can also use the subscription management link in your order confirmation email, which lets you cancel yourself without waiting for a reply.

There is no minimum term, no cancellation fee, and you do not have to give a reason.

When should I cancel?

Cancel before your next renewal date. Cancelling stops all future renewals immediately. It does not reverse a renewal that has already been charged, and an order that has already entered fulfilment cannot be recalled.

If you are not sure when your next renewal falls, email us and we will tell you.

What am I actually subscribed to?

The starter offer gives you the first bottle of Magnesium Breeze for $0.00, with only the shipping fee charged at checkout. After that, the subscription renews automatically at $39.99 per month, and a new bottle ships each month until you cancel. Full detail is on our Subscription Terms page.

I was already charged. Can I get that money back?

A renewal that has already been charged is not refunded automatically. You can request a refund or return within 30 days of delivery, but every return needs our written authorisation first and approval is at our discretion, subject to applicable law. For hygiene and safety reasons, opened or unsealed creams are final sale, unless the item arrived damaged, defective or incorrect. See our Refund Policy.

Email us first. We would much rather sort it out with you directly than have you raise a dispute with your bank, which takes far longer for you and costs us both.

How do I know the cancellation worked?

We send written confirmation by email. Keep that email. If you do not receive confirmation within one business day, reply to your original message or email us again, and check your spam folder.

Still stuck?

Email support@sciaticacenter.com with your full name, order number and the email you used at checkout. A person reads every message.

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